KLM VR post-evacuation training

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The goal of this project was to provide a hassle free training experience for the Cabin Safety and Security Training department (CSST) at KLM. This was done for the case of a post-evacuation scenario, where a plane is ditched on the water. The trainee has to perform several actions in order to detach the raft and to alert rescue vehicles. Hand tracking is used as an intuitive interaction method.

CSST already uses VR in their training curriculum, but they have noticed that the trainers spend too much time on being VR tech support instead of their regular trainer duties. As a second problem, trainees find it too difficult to perform tasks in VR. This project used hand tracking and specially designed virtual controls to provide trainees with an as simple as possible user experience. The virtual controls afford large, intuitive gestures to compensate for inaccuracies of the hand tracking.
The project was completed while employed at KLM.

Project Team: Alex Kok, Carolien Gilbers, Chris Roos, Daisy Navarette-Schuiten, Dilara Cancuk, Laura Möller, Sam Baas, Shane de Hundt & Tom Simons.

KLM VR pushback training

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Training for KLM's pushback drivers. The training allows trainees to drive around in a pushback truck on a part of Schiphol airport, and to pushback planes from the gate. The trainer is able to set the difficulty level by determining the amount of activity on the apron, the time of day, and amount of fog. The trainer is also able to playback the trainee's manoeuvre to provide feedback.

The pushback cabin controls were redesigned so trainees can operate all essential functions from a single panel. Although a different layout than the real truck, this concentrated layout ensures smooth user interaction with the virtual world. The user's hands are not visible, as hand tracking was not yet a viable option, so the panel was designed in such a way that the user's proprioception is enough to find the controls.
The project was completed while employed at KLM.

Project Team: Carolien Gilbers, Chris Roos, Daisy Navarette-Schuiten, Dilara Cancuk, Erik van Nieuwburg, Laura Möller, Sam Baas, Shane de Hundt, Tom Simons.

KLM VR cockpit familiarisation training

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Cockpit familiarisation training for KLM's pilot trainees. The training allows trainees to learn the layout of the cockpit controls, the function of these controls, and to to self-evaluate their knowledge of these controls. The training also includes a possibility to practice and self-evaluate cockpit procedures.

The application runs on Oculus Quest. The prototype includes one procedure (plane start-up) as part of a test run of the application. The expectation is to expand this in the future to include more procedures if the trial is a success.
The project was completed while employed at KLM.

Project Team: Carolien Gilbers, Chris Roos, Daisy Navarette-Schuiten, Dilara Cancuk, Erik van Nieuwburg, Sam Baas, Shane de Hundt & Tom Simons.

Interaction design for KLM's VR fire safety training

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Fire safety training for KLM Cityhopper's cabin crew. The virtual reality training aims to allow trainees to experience and react to a situation where a fire starts in a plane cabin. The focus of the project was to ensure trainees would be able to complete the correct extinguishing procedure as natural as possible, without their focus having to be on the interaction method.

Several items were redesigned to provide the user with the affordances that match the user's expectations and the interaction possibilities with controllers. Trainees step from the real world into the virtual world to help ground them in the virtual environment.
The project was completed for KLM as part of a Master's graduation thesis.

Tom Simons was responsible for the trainee part of the application, and Jasper Westenbroek for the trainer part. The prototype was realised with help from Carolien Gilbers & Sam Baas.
Examination committee: G.D.S. Ludden (Chair), R.G.J. Damgrave (supervisor), A. Martinetti (External member), C.H.S. Koomen (Mentor KLM).

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